ShippingUpdated 5 months ago

Orders placed before noon EST and which contain only in-stock items ship the same day! Excludes weekends and holidays.

Flat Rate Traceable Shipping

Orders placed before noon EST and which contain only in-stock items ship the same day. Excludes weekends and holidays.

All Healthwick orders are shipped quickly and discreetly in unmarked boxes. Most orders arrive within 1 to 3 business days, however this may vary slightly based on your proximity to our warehouses. 

We ship orders nationwide. There is a flat-rate shipping charge of $8 for all contiguous states (order as much as you want, shipping never increases!). 

We are able to ship to Hawaii, Alaska and other remote areas, however the shipping rate will be subject to courier charges. Please contact us for a shipping quote to any of these states and areas.

Your order includes online tracking with shipping and delivery notifications, and no signature is required for your order.

*Please note that very rarely some remote or difficult to reach addresses (as determined by our carriers) may not be cost-effective or time-effective to deliver to. In this case, our friendly Customer Service team will contact you to offer you alternatives or a full refund.

If you're not at home...

If you're not home, our couriers will attempt to leave the package in a secure location, such as an enclosed porch or side door. If you are not home or there is no secure location (such as an apartment lobby), there may be a card left letting you know from which local post office you can retrieve your parcel for up to 14 days, depending on the postal company. 

Couriers will only make 1 delivery attempt. If your parcel is returned to us unclaimed, we will call you to have the package reshipped (with an additional shipping charge) or refund the cost of product less shipping fees. You will still be responsible for our original shipping costs and the return shipping charges. Please contact us if you have any questions at 1-877-775-1556

Incorrect Address

The purchaser is responsible for ensuring that the shipping address entered at the time of purchase is accurate. Healthwick is not responsible for orders shipped to an inaccurate address. If the package is returned to Healthwick, we will contact you to correct your address before a second delivery attempt is made and you will need to pay shipping again. You will also have the option of a refund less shipping fees. You will still be responsible for our original shipping costs and the return shipping charges. Please contact us if you have any questions at 1-877-775-1556.